Retail Security Officer

About The Role

We're looking for a professional and vigilant Retail Security Officer to join our team at B&Q. As a visible presence on the shop floor, you'll play a key role in ensuring the safety and security of our customers, staff, and stock.

• Maintain a safe and secure environment for staff and customers.
• Prevent theft, damage, and other illegal activity by monitoring the shop floor and surveillance equipment.
• Act as a deterrent through visible patrols and excellent customer service.
• Assist in conflict resolution and incident response when required.
• Liaise with store management and emergency services when necessary.
• Prepare and maintain security reports.

• This is a full time 45 hrs per week, including some weekends.
• You'll be required to work Sundays and Saturdays as well as mixed around.
• You are required to support stores to backfill holidays and vacancy if required.

• Previous security experience preferred (retail security is a plus).
• Valid SIA Licence (Security Industry Authority).
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and handle incidents professionally.
• Reliability and flexibility.

• Be part of a trusted and supportive team.
• Opportunities for further training and development.
• Staff discounts and other B&Q benefits.
• Uniform and PPE will be provided.