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Digital Media / Production Product Designer

Hybrid Service Design Lead - Digital Experiences

Job in Basildon, Essex County, SS14, England, UK
Listing for: Sky UK
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    Digital Media / Production, Product Designer
Job Description & How to Apply Below
A leading media and entertainment company is seeking a Lead Service Designer to own the design of customer journeys and service models. This role involves leading a team to analyze and improve service experiences while driving strategic design aligned with customer needs. Applicants should have expert-level skills in service design methods and a track record of delivering impactful outcomes. The position supports a hybrid work arrangement, with expectations of three days in the office per week.
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