IT Systems Administrator

Basildon | Up to £28,000 | Mon–Fri, 08:45–16:45 | Permanent

Are you a tech-savvy problem solver who thrives in a dynamic, client focused environment? Do you enjoy working across a variety of systems and aren't afraid to roll up your sleeves and dig into exciting projects? If you're nodding “yes,” we’ve got the perfect role for you!

We are on the lookout for a driven and proactive IT Systems Administrator to join a passionate, fast moving team. You will be the go to person for all things database, software, and client support – playing a key role in helping systems run like a dream.

• Provide high quality technical and user support for our company’s database systems (web and mobile platforms)
• Log, track, and manage support requests, escalating to third-party developers where appropriate
• Coordinate and oversee new system developments and enhancements
• Draft clear system design specifications for development work
• Communicate updates, improvements, and changes to clients in a clear and timely manner
• Creating user guides, help documents and video tutorials to keep things simple for end users
• Building new database sites using pre-designed smart templates

• Excellent communication skills (both written and verbal)
• Experience usi...