IT Support Engineer
Job in
Basildon, Essex County, SS14, England, UK
Listed on 2026-01-15
Listing for:
Aspectz
Full Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
My client is an established IT managed service','# provider with multiple offices in the UK. They seek an experienced IT Helpdesk Support Engineer to στεprovide 2nd Line technical support to a growing client base of SMEs.
Role- Provide remote 2nd Line IT Support via phone / email
- Once the technical issue is identified you will talk the user through the steps required to resolve it or elevate it 3rd Line Team
- Excellent problem‑solving skills
- Windows 10 / 11
- Networking – IP addressing, DHCP, DNS
- Office 365, Azure, SharePoint, One Drive
- Anti‑Virus Software
- Mail filtering – Mimecast or similar
- Flexible, adaptable and calm under pressure
- Willingness to learn and further develop your knowledge
- Honest and dependable
- Customer focussed
08:00 to 16:30, 09:00 to 17:30, 09
MITTED automatically 18:00 Monday to Friday
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