MISSISSIPPI - Assistant Waiter​/ess

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Elevate your career regardless of where you are on your journey. Viking can help you in reaching new destinations with :

• Paid training program in skills and approach to premium hospitality services
• On-the-job coaching to help you advance rapidly
• A lifelong network of hospitality professionals

Onboard our ship

• Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members
• Travel to / from the ship provided and paid for by Viking, unless you are within reasonable driving distance of embarkation or disembarkation ports
• Crew-only deck and dedicated recreational activities

Viking Benefits :

US Mainland candidates :

• Health, vision, and dental insurance with incredibly low premiums
• 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period

Puerto Rico and Guam candidates :

• Health, vision, and dental insurance with very low premiums

About you

• 2+ years’ experience as Restaurant attendant or similar at a 5-Star hospitality and / or restaurant environment; shipboard experience is an advantage
• Outstanding knowledge of service standards, food and wine
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards
• Excellent knowledge of all public health policies

Role Overview

As part of our Mississippi Food & Beverage team your job as an Assistant Waiter / ess is to deliver meals, set up and maintain all buffet areas in accordance with Viking’s STAR Service Standards

• You will be reporting to the Assistant Restaurant Manager
• You will be expected to work on a 10-12 / 3-4 rotation (10-12 weeks on board and 3-4 weeks off on vacation). Please note that rotation lenghts vary based on staffing and operational needs onboard Viking Mississippi
• Provide support for food and beverage services in assigned areas
• Set up and maintain self-service buffet areas, assist with food service and ensure mise-en-place for all areas prior to service
• Serve beverages, maintain service quality standards, and prepare for special events
• Ensure equipment and work areas are clean and well-maintained
• Provide high level of comfort and sales-oriented service to guests
• Follow and diligently implement Viking STAR standards, safety and standard operating procedures, while complying with Public Health Regulations.
• Always uphold impeccable grooming standards by complying with Viking’s Image and Uniform Standards
• Demonstrate outstanding flexibility : able to work at various times of the day, under pressure and always reflect a positive can-do attitude and the best image of Viking
• You will be expected to consistently arrive on time and be prepared for work
• Other tasks and responsibilities may be assigned at leaders’ discretion based on operational needs

Mandatory requirements & at will employment :

• U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations
• Ability to satisfactorily pass a pre-employment drug test. Viking Mississippi is a drug-free and alcohol-free workplace
• Must be 21+ years old, physically fit and in good health to meet the demands of an intense shipboard role; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time
• Viking Cruises is an At-Will Employer. As such your employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at will