Assistant Desk & Customer Support

Position And Responsibilities

• Welcoming and taking care of customers, suppliers and other visitors
• Providing help and advice to customers using your organization’s products or services
• Communicating courteously with customers by telephone, email, letter and face to face
• Organization of hotel accommodation and car rental for customers including invoice verification
• Taking care of customer offices (planning, organizing cleaning staff, looking for the buffet with fruits and sweeties)
• Administrative organization of aircraft arrival and departure, flightops
• Operating the switchboard
• Management and supervision of lunch meetings (ordering, serve, clear away, etc.)
• Administration and organization of meeting rooms (reservations, cleanliness etc.)
• Concierge service
• General administrative tasks

• Several years of administrative experience
• Fluent in English and French (spoken and written), german would be an advantage
• Good working knowledge of MS Office applications
• Open, communicative, flexible and service-oriented personality
• Representative appearance and discretion
• Experience in aviation environment would be an advantage

• Working in an owner-managed, young and dynamic company with hands‑on mentality
• Multifaceted, challenging and responsible position within an exclusive environment
• Attractive employment conditions and social benefits like 5 weeks of holidays (6 weeks as of 50 years)
• Free on-site English lessons and individual further training and development opportunities
• Subsidized meals in our canteen, as well as parking spaces (or free shuttle bus transports) and other employee discounts (Fleets, Bars & Restaurants etc.)
• Corporate events like our famous annual Christmas Party and the summer BBQ

General working place:
Hangar facilities at Euro Airport Basel-Mulhouse-Freiburg