Customer Service Advisor

Due to continuing growth, our client is looking for enthusiastic individuals to join our client in Barton-upon-Humber! Whether you come from a call centre, hospitality, or retail background, full supportive training is provided.

Customer Service Advisor – No Weekends or Evenings!
£25,747 per annum + £500 quarterly bonus
Monday to Friday, 8:55am – 5:30pm (8 hours per day, 40 hours per week)
Permanent

This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily.

As a Customer Service Advisor, you’ll deliver high-quality service to customers, handling queries, updating accounts, and resolving any complaints that arise. This is a purely customer service role with no sales or cold calling elements.

Benefits include:

Access to health & discount platform after 1 year of service

Full supportive 4-week training programme

EE discount

Staff discount (after 1 year of service)

Eye care vouchers

Free onsite gym (available 24/7)

Free onsite parking

Complimentary refreshments throughout the day

Two subsidised canteens

Fantastic progression opportunities with real success stories

Customer Service Employee of the Month awards

A Customer Service Advisor will be required to:

Handle customer enquiries and provide appropriate solutions and recommendations

Maintain accurate records of customer interactions

Follow up with customers to ensure satisfaction

Liaise with showrooms

Proactively resolve customer queries

Build and maintain strong relationships

Escalate issues where necessary

Handle complaints professionally

Strive to improve customer satisfaction and retention

What makes a great Customer Service Advisor?

Ability to commute to Barton-upon-Humber daily

Previous experience in customer service (call centre, retail, hospitality, etc.)

Experience working towards targets

Excellent written and verbal communication skills

IT literate with good Microsoft proficiency

Strong organisational skills

Does this sound like your next role?

If you’re a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you!

If calling the office, please ask for Jess Patterson.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for roles, and help you find your next opportunity. Please visit the Venatu company website to read our full privacy policy.

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