Desktop Support

Description:

• Provide timely resolution for all desktop support requests in accordance with established service and escalation procedures.
• Configure, troubleshoot, isolate, repair, and resolve issues related to desktop and laptop hardware and software, mobile devices, printers, scanners, copiers, peripherals, and other end-user computing equipment.
• Diagnose and repair desktop computing systems to ensure seamless connectivity with network drives, enterprise systems, and business productivity applications.
• Support and troubleshoot conference room and audiovisual (AV) technologies.
• Troubleshoot and support general telecommunications (TComm)-related issues.
• Assist with the technical setup and execution of large-scale Town Hall and corporate events.
• Communicate directly with end users via phone, email, and remote diagnostic tools to identify, reproduce, and resolve reported technical issues.
• Work independently to manage support requests while adhering to defined escalation policies and service standards.
• Participate in the testing, documentation, and implementation of assigned technical projects and initiatives.
• Track and manage hardware inventory in compliance with divisional policies, including the installation and removal of infrastructure cabling between workstations and communication closets.

Required and Preferred Skills and Experience:
Experienced level, typically 5-7 years of experience.
Provides more technical/functional support than administrative support.
Demonstrates a thorough working knowledge of technology, applications, terminology, and procedures required of job function.
Performs varied and more complex tasks.
Makes decisions within broad parameters.
Skills
Desktop, Active directory, Hardware, Technical support, Windows 10, Deployment
Top Skills Details
Desktop, Active Directory, Hardware, Technical Support
Additional Skills & Qualifications
Desktop White Glove Support
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Bartlesville, OK.
Pay and Benefits
The pay range for this position is $18.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bartlesville,OK.
Final date to receive applications
This position is anticipated to close on Mar 19, 2026.
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About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.