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Customer Service Rep Customer Success Mgr./ CSM

Luxury Travel Concierge & Operations Lead

Job in Barry, Vale of Glamorgan, CF62, Wales, UK
Listing for: Rockpool Recruitment
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A leading luxury travel company is seeking an Operations Executive / Concierge to support their North American clients. This fully remote role based in the UK involves managing bookings, handling concierge requests, and ensuring exceptional travel experiences. Ideal candidates have a background in travel or hospitality, are highly organised, and can work comfortably during North American hours. A detail-oriented and service-focused mindset is crucial, along with proficiency in Microsoft Office.

Join a supportive team dedicated to building meaningful relationships with clients.
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