Senior Product Manager

Who we are

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third‑party credentials with organisations and other people.

Today, we have over twenty million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e‑signing, AI anti‑spoofing technologies and we continue to think of innovative new offerings.

From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

The Senior Product Manager responsible for our core identity product has an exciting new personal project in development, and will be taking some maternity leave soon. We’re looking to cover her absence - hopefully with some overlap for knowledge transfer - with the expectation that the right person to fill this role could become a permanent part of the team.

You will take on overall product management for Yoti’s market‑facing identity product – used by hundreds of businesses around the world and making it easier for millions of people to prove who they are each year. Principle responsibilities are as follows:

• Strategy & prioritisation – formulation and creation of alignment around objectives and key results for our identity products, in collaboration with the other relevant members of the product team.
• Leadership & delivery – management of product team(s) internally to ensure solutions are fit for purpose and the product objectives are delivered with maximum effectiveness. Responsible for providing management and development support to your direct report(s), including providing regular feedback and support to ensure the team is engaged and able to deliver on team and product goals and addressing performance or delivery concerns in a proactive and supportive way.
• Communication – it is important and expected that you fortify our sales and account management efforts where appropriate, joining meetings with clients and prospects to provide an expert view when needed.

This is a 14‑month fixed‑term contract to cover parental leave, with a view that the role can become permanent after the contract ends.

Given the nature of this role, we expect that you’ll be able to demonstrate solid product management experience with B2B SaaS products (at least 5 years responsible for a revenue‑generating & growing product(s)).

While not essential – please still apply if this isn’t you – the ideal candidate will also have some subject matter knowledge of the digital identity industry.

• Excellent communication and documentation, for a range of audiences (ranging from engineers to C‑suite client executives) and ability to ‘translate’ between audiences
• Relationship management, internally and externally (with clients, prospects and suppliers)
• Adept at prioritising and distilling work into key objectives and results, and differentiating between the ‘outcomes’ and ‘output’
• Knowledge of key technology and design principles and considerations relevant to the product
• Commercial acumen to aid in making decisions about viability or solution planning, pricing, etc.
• Competitor and supplier assessment / monitoring
• Defining and tracking metrics, including good data analysis skills
• Team management incl detailed knowledge of agile, scrum, and how to run product teams effectively (scrum master‑type experience desirable, PMO‑type experience desirable)
• Strong experience working with teams, encouraging continuous improvement in processes and personal development
• Attention to detail while retaining a guiding focus on ultimate outcomes

• Knowledge specific to the identity / age verification industry, including
  • Legal and…