Care Coordinator

The Care Coordinator, reporting to the Health Program Manager, is based in Barrie, Ontario within the Gilbert Centre. The position provides support, referrals, case management, and system navigation for people with HIV/AIDS (PHAs) and those living with or at risk of HCV. This role is essential for engaging and supporting systemically marginalized communities, including the 2S-LGBTQ+, People Who Use Drugs (PWUD), sex workers, and individuals experiencing homelessness.

The Care Coordinator will work to ensure that these populations receive the necessary support and resources, bridging the gap between harm reduction services and sexual health supports in Simcoe Muskoka.

The Gilbert Centre is a registered, not-for-profit, charitable organization that was incorporated in 1995 in response to the HIV epidemic in Simcoe County and Muskoka Region. The mandate of the Centre has broadened to not only support people at risk of, living with, and affected by HIV, HCV, and other STBBIs, but to also support and celebrate the lives of the 2S-LGBTQ+ communities in our regions.

Gilbert Centre covers a large catchment area encompassing a significant geographic territory with a mix of small and mid-sized urban environments and rural settings.

• Provide case management for individuals consisting of People living with HIV/AIDS (PHA), HCV, and other sexually transmitted and blood borne infections (STBBIs), and People who use Drugs (PWUD); services include intake, assessment, lay counselling, documentation, information and referrals, arranging and/or providing transportation and appointment supports, record keeping, compilation of statistics, and follow-up.
• Assess the needs of clients received from the community, counselling, advising and/or referring to other services, agencies or programs and developing strategies for each.
• Arrange and deliver workshops for program participants and their support systems through various mediums (live workshops, virtual workshops, self-guided recordings, etc.).
• Facilitate supportive transition through a continuum of care, including collaboration with colleagues, providing HIV, HCV, and STBBI point of care tests, promoting pathways to PrEP and PEP, and maintaining strong working relationship with health care providers that provide HIV, HCV, STBBI, and trans or gender diverse related health care.
• Engage various professional development, collaboration, networking, and relationship building with relevant campaigns and networks, such as the Positive Leadership Development Institute, the Women HIV/AIDS Initiative, the Ontario AIDS Network, Gay Men’s Sexual Health Alliance, etc.
• Provide in-person and online outreach through various digital and traditional platforms that promote the health of diverse communities for those living with and affected by HIV, HCV, and other STBBI’s.
• Distribute safer sex supplies, information, and resources across Simcoe County and Muskoka.
• Maintain, contribute to, and utilize a referral list for individuals to access ‘safe’ external resources such as mental health professionals in the area.
• Assist with planning World AIDS Day event(s), the Red Scarf Campaign, and other HIV & HCV related community events.
• Embody, support, and engage with GIPA/MEPA principles and activities.
• Utilize various funder reporting tools (i.e. OCHART/OCASE/TREAT) in accordance with program tracking and evaluation measures, and prepare relevant reports as needed.
• Monitor and evaluate program activities with the community and makes recommendations for appropriate changes as needed.
• Meet regularly with program staff to facilitate and maintain effective working relationships.
• Contribute to the atmosphere of the Gilbert Centre through interacting with participants, Ambassadors, volunteers, and participates in community programming activities when available.
• Collaborate with Gilbert Centre management and staff on projects and activities that strengthen the Centre’s programs and services, including team meetings and organizational events.
• Other administrative and operational duties and responsibilities as required.
• Follow all health and safety protocols.

• Formal…