RV Resort Manager

Job Title:

Resort Manager

Company: Daiva RV Resorts

Location: Ontario, Canada (18 Locations Across Ontario)

Employment Type: Full-Time Seasonal (2) - Full-Time Year-Round (1)

The Resort Manager is responsible for overseeing the day-to-day operations of a Daiva RV Resort, ensuring high standards of service, safety, and operational excellence. This hands-on leadership role requires managing staff, facilities, guest relations, and operational systems while achieving financial objectives. The Resort Manager ensures a safe, enjoyable, and memorable experience for guests and supports the overall growth and profitability of the resort.

Areas of responsibility include:

• Operational Management - Utilizing company systems and standard operating procedures to manage the resort efficiently. Oversee all aspects of daily operations, including check-in/check-out procedures, housekeeping, recreation programs, and guest services. Maintaining and overseeing resort facilities, including grounds, amenities, and accommodations. Monitor pools, wells, septic systems, hydro systems, and other operational infrastructure (if applicable).
• Administration & Customer Service - Maintain accurate records, ensure proper documentation of incident reports, safety inspections, and maintenance logs. Ensure exceptional guest experiences by addressing inquiries, concerns, and feedback promptly and professionally.
• Financial Oversight - Monitor revenue and track expenses, working with the Accounting Department to maintain positive vendor relationships.
• Safety and Compliance - Develop, implement, and enforce safety protocols and emergency procedures for guests and staff.
• Marketing and Promotion - Work with the Marketing Manager to implement promotional campaigns, social media initiatives, and advertising strategies.

• 3–5+ years of experience in resort, hospitality, or property management operations.
• Proven leadership and team management skills.
• Strong financial understanding and experience managing operational metrics.
• Excellent communication, organizational, and problem-solving skills.
• Knowledge of RV resort operations, systems, and maintenance practices preferred.
• Proficiency with Microsoft Office, Google Workspace, and operational management software.

• Strong leadership with a hands-on, proactive approach.
• Guest-focused, professional, and approachable.
• Highly organized and capable of managing multiple priorities in a fast-paced environment.
• Collaborative, working effectively with staff, management, and external partners.
• Committed to safety, compliance, and maintaining high operational standards.

• We are looking for an on-site property manager. This position is ideally suited for a couple partnership, but we welcome applications from single individuals with relevant experience and unique circumstances.
• We have various locations available, and we encourage candidates to review the location map on our website (). When applying, please indicate which locations you would or would not be willing to relocate to now or in the future, as our company continues to expand.