Business general manager

General Manager (GM)

Comfort Inn & Suites Barrie

Location: Barrie, ON

Job Type: Full time

Salary: $60,000 to $70,000 per year

The General Manager is responsible for overall hotel operations, ensuring guest experiences exceed expectations while maximizing revenue and controlling expenses. They lead department heads in administration, front desk, housekeeping, and maintenance, maintain open collaboration with staff, partners, and owners, and manage financial performance.

• Oversee sales and marketing initiatives.
• Recruit, train, and support associates to meet hotel brand standards.
• Ensure compliance with federal and state labor laws.
• Review staff adherence to policies and procedures.
• Maintain collaborative relationships with team members, partner GMs, and owners.
• Coach and support the team on occupancy, rates, wages, and controllable expenses.
• Oversee Marketing, Front Office, Guest Services, and community involvement.
• Oversee housekeeping and maintenance functions.
• Inspect property daily for cleanliness, safety, quality, and service.
• Perform technical and administrative duties: P&L statements, analysis, yield management, capital planning, and payroll.
• Review financial reports to analyze budget, revenue, and profitability targets.
• Participate in revenue management calls, sales calls and owner meetings.
• Balance cost controls with customer service and associate satisfaction.
• Manage vendor relationships and negotiate service agreements.
• Ensure a consistent guest experience and motivated staff.
• Set daily room rates and control payroll costs.
• Oversee hotel resources and inventory management.
• Pass Quality Assurance evaluations.

• 3+ years minimum as a Hotel General Manager or equivalent.
• Bachelor's degree or equivalent work experience.
• Excellent customer service skills.
• Knowledge of Choice Hotels System (Choice Central and Choice Advantage) preferred.
• Pleasant, courteous, empathetic, fast‑acting, professional, friendly.
• Strong communication, organization, and multi‑tasking skills.
• Team‑oriented and collaborative.
• Proficient with common computer software programs.
• Ability to influence and achieve profitability and REVPAR results.
• Highly motivated with strong leadership capabilities.
• Skilled in hiring, training, coaching, rewarding, and continuous improvement.

Pay range is $60,000 to $70,000 (salary + performance-based bonus). Eligible for discretionary annual incentive program.

Inn Vest Hotels is an inclusive employer. People with disabilities are encouraged to apply and accommodations are available upon request. Inn Vest is an Equal Opportunity Employer.