Clinical Manager

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Join to apply for the Clinical Manager role at Bayshore Health Care

Bayshore Health Care is one of Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore Health Care is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario.

Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Bayshore’s Integrated Care Solutions is seeking a Clinical Manager to lead operations at our Transitional Care Unit in Ottawa. Bayshore’s Integrated Care Solutions is seeking a Clinical Manager to lead operations at our Transitional Care Unit in Innisfil.

As Clinical Manager, you will play a pivotal role in ensuring clinical excellence, operational efficiency, and strong partnerships with hospital stakeholders. Reporting to the Area Director, Transitional Care Programs, this position is ideal for a healthcare leader who values collaboration, continuous improvement, and compassionate care.

• Supervise and support front-line staff to ensure care delivery aligns with provincial legislation, professional standards of practice, and Bayshore policies.
• Oversee clinical operations, ensuring patient assessments, care plans, treatments, and follow-ups are completed accurately and efficiently.
• Collaborate with team to implement patient satisfaction initiatives and ensure timely resolution and documentation of patient concerns.
• Liaise with hospital partners, funders, and government programs to support coordinated care and effective transitions.
• Lead recruitment, orientation, training, performance management, and disciplinary processes in collaboration with Human Resources.
• Assist in the implementation of Modified Work Programs for staff returning from leave or requiring accommodation.
• Interpret and apply policies and procedures relevant to the Transitional Care Unit to ensure consistency and compliance.
• Ensure adherence to Occupational Health and Safety standards, including conducting inspections, maintaining safety committees, and reporting incidents.
• Maintain compliance with Public Health standards, Ministry of Health directives, and Bayshore’s Infection Prevention and Control protocols.
• Monitor and report on Key Performance Indicators to evaluate unit performance and identify areas for improvement.
• Conduct audits and review patient documentation to ensure accuracy, completeness, and alignment with regulatory and internal standards.
• Maintain databases with patient and staff information, ensuring data integrity and compliance with Bayshore’s data quality standards.
• Collaborate with the Area Director to manage unit costs and ensure financial targets are met.
• Support business development initiatives and assist in the development of contractual agreements for client care and services.
• Participate in strategic planning and market analysis to support program growth and innovation.
• Represent the unit in operational and external meetings, contributing to organizational goals and community engagement.
• Coordinate cross-training of staff to ensure coverage during absences and maintain continuity of care.
• Promote Bayshore Integrated Care Solutions through participation in local healthcare committees and community events.
• Serve as the on-call manager when required, providing leadership and support outside regular hours.
• Engage…