Commercial Insurance Client Service Manager

Introduction
We are seeking a dedicated and experienced Commercial Client Service Manager to join our team at a leading Insurance Brokerage in Barrie, Ontario. The ideal candidate will have a strong background in client service within the insurance industry and a passion for providing exceptional service to our commercial clients.

Responsibilities

• Manage and nurture relationships with commercial clients, ensuring their needs are met and expectations exceeded.
• Oversee the client service team, providing guidance and support to ensure high-quality service delivery.
• Collaborate with underwriters and other departments to facilitate the smooth processing of client requests and claims.
• Conduct regular reviews of client accounts to identify opportunities for additional services and improvements.
• Address client inquiries and resolve issues in a timely and professional manner.
• Stay updated on industry trends and changes in insurance regulations to provide informed advice to clients.

Qualifications

• Minimum of 3-5 years of experience in client service or account management within the insurance sector.
• Bachelor's Degree in Business Administration or a related field.
• Strong communication and interpersonal skills.
• Proven ability to manage multiple client accounts and prioritize tasks effectively.
• Knowledge of various insurance products and services.
• Proficient in using CRM software and Microsoft Office Suite.

If you are a motivated professional with a passion for client service and a desire to grow within the insurance industry, we encourage you to apply.