Customer Service Associate - Temporary Part-time

TOWN OF WASAGA BEACH JOB POSTING

Customer Service Associate ( 16 hours/week - Temporary Part Time - 6 to 8 months) ( 1 - Existing Position)

The Town of Wasaga Beach is seeking a creative, energetic and self‑motivated team player to perform the duties and responsibilities of Customer Service Associate – Recreation & Facilities at the Wasaga Stars Arena and Wasaga Beach Rec Plex.

Reporting to the Customer Service Programmer, this individual will form part of the Recreation & Facilities Customer Service team. This position will help manage and promote the recreational needs of participants of all abilities from residents to visitors, young and old throughout the Town of Wasaga Beach. Represent the Corporation of the Town of Wasaga Beach as a first point of contact, connecting residents and visitors with information and services throughout the community.

The role will be working at the customer service counters located within the Rec Plex and the Town’s Wasaga Stars Arena & Wasaga Beach Public Library building. This role requires excellent collaboration with Facility and Library staff. Customer Service is open 7 days a week 8:00 am to 8:00 pm.

• Completion of, or working toward, a high school diploma;
• Strong computer abilities in Microsoft Office (Excel and Word);
• Excellent written communication skills to prepare emails and correspondence;
• Strong organizational and mathematical skills with experience in cash handling;
• Excellent customer service skills;
• Good time management skills and the ability to multitask effectively;
• Ability to maintain confidentiality;
• Ability to work days, evenings, weekends and statutory holidays as required;
• Ability to work with and contribute positively to a service oriented team;
• Ability to provide an appropriate criminal record check upon hire.

$19.15 to $20.71 per hour

March 4, 2026

The Town of Wasaga Beach is an equal opportunity employer and is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process, upon request. Please advise the Town of Wasaga Beach Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants who apply for this position, but only those selected for interviews will be contacted.

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, 2001, S.O. 2001, Chapter 25, as amended, and will be used for the purpose of candidate selection.