Visitor Services Attendant II

Parks Canada
- Georgian Bay Islands National Park Closing date:
March 16, 2026 - 23:59, Pacific Time

Selection process number 2026-CAP-ECO-GBINP-EA-IND-019

Employment tenure Indeterminate position (.42), Term positions (.34)

Salary $27.47 to $29.85 per hour-Under review

Level GS-MPS-04

Who can apply Open to persons residing within a 100km radius of Honey Harbour, Ontario. The distance between your residence or your employment location and the position location will be determined using data provided by the Natural Resources Canada, Geomatics Canada's website. For information on how to use this website, please visit:

Organization information For further information on the organization, please visit Parks Canada.

Duties The work locations of a Visitor Services Attendant include Cedar Spring Campground and/or outlying docks and campgrounds on Beausoleil Island. The Visitor Services Attendant contributes to an exceptional visitor experience by performing visitor services, revenue collection, and routine facility cleaning at entrance gateways, visitor centres, campgrounds, kiosks, and on park grounds.

Key responsibilities include:

• Provide information and orientation on facilities, services, programs, regulations, safety, and protection objectives (in person, by phone, electronically).
• Schedule group and individual visits; respond to inquiries and complaints; advise on park services, nearby amenities, and other Parks Canada sites.
• Register visitors; process fees, permits, refunds, and sales; assign campsites; operate point of sale and reservation systems.
• Maintain cash controls, records, inventory, statistics, sales reports, and deposits.
• Clean and upkeep facilities and grounds; report maintenance and supply needs.
• Monitor conditions to identify incidents, inappropriate activities, or resource issues; document and report; support corrective measures.
• Apply safety and security procedures to safeguard visitors, cash, facilities, artifacts, and equipment.
• Provide basic assistance or first aid when required.
• Demonstrate tasks and safe work practices to volunteers or students.
• Suggest improvements to visitor services.

Some positions may require operating Parks Canada vessels. A second language evaluation will be required for bilingual positions.

Work environment Georgian Bay Islands National Park is located in the heart of Ontario cottage country at the southern gateway to the world’s largest freshwater archipelago, the 30,000 islands. Within an easy drive to a huge potential market, this water access park offers stimulating opportunities and interesting challenges in ensuring visitors have access to a wide array of amazing island experiences.

Intent of the process This process may be used to staff one bilingual position that includes supervisory responsibilities. It may also be used to establish a pool of qualified candidates to staff similar Visitor Services Attendant positions with various tenures, security levels, language requirements, locations, and without supervisory responsibilities.

Positions to be filled 1

Important messages We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation.

Conditions of employment Reliability Status security clearance - Obtain and maintain Reliability Status security clearance;
Possession of a valid class G Driver’s Licence.

Operational Requirements The position will require the incumbent to:

• Stand for extended periods (50-75% of the day) and be exposed to variable weather conditions when moving between facilities and working outdoors.
• Be exposed to stress when responding to fluctuating, unpredictable visitor demands and requirements.
• Wear a Parks Canada uniform and abide uniform policy.
• Work shift work, and/or evenings, and/or weekends and/or statutory holidays and/or provincial/territorial holidays.
• Willingness to obtain and maintain First Aid and Cardiopulmonary Resuscitation (CPR)…