Position Details
We are hiring a Customer Care Representative in our Barrie store. In this role you will be supporting our Member Services Consultants and Travel Consultants in serving our Members and customers.
What you will do:
Take passport photos, give out tour books, and supporting Member Services Consultants as required with admin tasks
Placing outbound calls to Travel Suppliers for Travel Consultants
Provide Travel Clients with necessary travel requirements based on current travel protocols
Invoicing travel files for Travel Consultants
Attaching and verifying supplier invoices to Travel files
Support with Travel Consultants with Accounting adjustments
Providing payment to Travel Supplier based on Travel Consultant request
Who you are:
1-2 years working customer service and admin experience
Excellent communication skills
Attention to detail
Post-secondary education in Travel and Tourism, or related field is a strong asset
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