Assistant Site Manager - Self Storage

Who We Are – Bayfield Mall Storage Inc.

- Where Smart Storage Meets Simple Living

At Bayfield Mall Storage, we’re more than just a storage facility — we’re a trusted partner in helping people simplify their lives. Located in the heart of Barrie, we provide clean, secure, and affordable storage solutions for both residential and commercial customers. Every day, our team delivers peace of mind through flexible unit options, advanced security, and a commitment to reliability you can count on.

Whether supporting customers on-site or behind the scenes, your work helps make storage easy, efficient, and worry-free. We believe a great workplace starts with strong communication, operational excellence, and a positive, people-first culture. As an active part of the local community, we value teamwork, accountability, and taking pride in what we do.

We recognize great work with meaningful rewards — including comprehensive benefits, real opportunities for growth, and a supportive environment where people feel valued and inspired. Ready to make a meaningful impact and grow with a dependable, customer-focused team? Let’s make storage simple — together.

You’re a reliable, approachable professional who values clear communication, accuracy, and teamwork. You build positive relationships by being attentive, responsive, and committed to doing things the right way. Comfortable in a fast‑paced environment, you stay organized, follow established processes, and pay close attention to detail. At Bayfield Mall Storage, you succeed by working collaboratively, taking ownership of your responsibilities, and aligning your work with our values—helping deliver a consistent, positive experience for customers and teammates alike.

We are seeking a proactive and hands‑on Assistant Site Manager to support daily operations at Bayfield Mall Storage Inc. This role plays a key part in overseeing facility operations, delivering excellent customer service, and supporting financial performance while helping maintain a safe, efficient, and well‑maintained site. Working closely with the Site Manager, the Assistant Site Manager helps guide the team, supports consistent execution of processes and standards, and contributes to positive customer experiences at every touchpoint.

This role requires adaptability, strong attention to detail, and a commitment to operational excellence in a fast‑paced, customer‑focused environment.

Availability requirements: This role requires open availability based on business needs, with work hours that may vary and include rotating weekend shifts.

Pay Range: $19.50 - $21 per hour

• Customer Experience & Sales:
  • Deliver high quality customer service by assisting with inquiries, tours, rentals, reservations, and follow up communications.
  • Execute sales processes including presenting storage options, pricing, promotions, agreements, and value‑added products (locks, insurance, packing supplies).
  • Execute the rental workflow including inquiries, tours, quoting, agreements, move‑ins, renewals, and move‑outs with accuracy.
  • Represent the business with professionalism and contribute to positive customer reviews and community reputation.
• Facility Operations & Security:
  • Support the daily operations of the Bayfield Mall Storage facility, ensuring a clean, safe, secure, and customer‑ready property at all times.
  • Perform routine property inspections, ensuring unit readiness, cleanliness, lighting checks, and basic maintenance tasks.
  • Monitor and report on facility security systems, access logs, and irregularities.
  • Conduct and document daily site inspections for cleanliness, safety, and security; complete maintenance logs and follow‑ups.
  • Maintain unit inventory accuracy, ensuring units labeled rent ready are physically verified.
• Financial & Administrative Support:
  • Maintain accurate administrative records including payments, receipts, customer files, inventory, and unit status.
  • Process payments, deposits, and account updates with 100% accuracy.
  • Generate…