Head of Finance Operations

Job Summary

Are you looking to make a real impact in a life-changing, life-saving organisation through finance leadership? As Head of Finance Operations at NHSBT, you will be at the heart of a complex, mission-driven organisation, leading the financial operations that enable the safe, efficient flow of funds which support the delivery of blood, organs and tissues that save and improve lives every day.

This is a pivotal role overseeing NHSBT s financial engine, ensuring the integrity, control and efficiency of high-value financial transactions. You will blend strategic oversight with deep systems and process expertise to shape robust, compliant and future-ready finance operations. Working closely with senior stakeholders across Finance, Commercial and Digital, you will drive continuous improvement, influence the design and implementation of new ERP solutions, and lead a skilled team to deliver trusted financial services that directly support NHSBT s life-saving mission.

Note:
This is a national role, requiring travel across England based on business needs. The role offers a hybrid working option. You will be assigned a base location, which could be one of the NHSBT main centres or blood centres. The exact location will be confirmed after the final interview and mutually agreed upon with the line manager during the verbal offer stage.

In this role as Head of Finance Operations, you will be responsible for ensuring strict control of the organisation s bank account and receipting and payments processes.

Responsibilities include:

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice.

• Knowledge and experience of transactional, operational and strategic financial management in a large multi-disciplinary organisation.
• Significant line and team management experience.
• Significant experience of report writing, process documentation and business cases.
• Extensive experience of translating technical financial accounting requirements into transactional processes which can be used at scale and maintain financial controls, data integrity and audit trails, whilst maximising reporting and management information opportunities.
• Knowledge, understanding and practical experience of complex, cross-discipline business process inter-relationships, preferably across a manufacturing, warehousing and service supply chain.
• Knowledge of process improvement methodologies, business analysis techniques and related concepts, and demonstrable experience of delivering improvement.
• Extensive knowledge and experience of designing, implementing and managing best practice financial transaction processes, and managing performance against published and/or Board committee level KPIs.
• Advanced specialist knowledge of Extract, Transform, Load (ETL) data processes, Power Query, VBA, SQL and the management of inbound and outbound interfaces.
• Demonstrable experience of managing the operation, and change, of large complex financial ledger or ERP systems.
• Knowledge and practical experience of negotiating process change and outcomes in a challenging environment.

• Masters-level professional accounting qualification from a CCAB or equivalent awarding body, with full membership of the respective accounting body having been achieved, plus significant post qualification experience working at a strategic level in a large complex organisation.

• Demonstrates commitment to own continued professional development (CPD).

It takes all types of people to deliver the kind of service that saves and improves lives.…