Collections & House Officer

Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Arlington Court and the National Trust Carriage Museum bringing to life the history and significance of this much-loved place. This role could include key rep accommodation and role.

Salary: £26,793 per annum

Contract:

Permanent

Hours/ working pattern:
Full-time, 37.5 hours per week

Devon is a county of contrasts - from surfing beaches and spectacular cliffs on the north coast to the mellow south Devon countryside, with the wilds of Dartmoor - our North Devon portfolio has it all! With inspiring valleys, sandy beaches, towering cliffs, woodlands and moorland, North Devon was a favourite landscape of the Romantic Poets. It provides all visitors with a huge opportunity to enjoy the outdoors with walks of all shapes and sizes and if you love the outdoors, you’ll love being part of our team who promote our cause and the importance of preserving these special places for our future generations.

For more information about our property please visit

As the Collections and House Officer, you’ll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience.

Supervised by a Senior Collections and House Officer, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house.

You’ll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that’s in it. You’ll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• ability to implement collections care and management to agreed standards
• ability to deliver inclusive and welcoming visitor experiences
• able to work as part of a team, supporting colleagues and volunteers to achieve shared goals
• understanding of safe working practices in day-to-day house operations and collections care
• knowledge of collections and property, with the ability to contribute ideas to improve ways of working and visitor experience

Additional criteria for all other applicants. We'd love to hear from you if you’re:

• someone who puts people first, and who knows what’s needed to make sure everyone receives great service
• able to work as part of a team, with skills in day-to-day supervision and management
• good at talking to, and getting on with, all kinds of people
• comfortable with managing costs and spending
• full of ideas about how to make spaces and objects accessible to more visitors

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places