Assistant Operations Manager

Assistant Operations Manager – Position reference:
Directorate:
Growth & Sustainability | Service:
Waste, Recycling & Neighbourhood Service

Salary
: £39,152 - £41,771 plus laptop
Hours per week
: 37
Contract type
:
Permanent
We are happy to talk flexible working arrangements with you, please get in touch.
Closing date
: 09/01/2026 at 23:59

At Barnsley Council you can start a career that makes a real difference to people’s lives. We offer great pay, an excellent pension scheme, flexible working, employee discounts, support for your health and wellbeing, and plenty of opportunities for training and development.

Are you passionate about delivering high-quality waste services and leading teams to success? As Assistant Operations Manager, you’ll supervise and support our front‑line workforce, ensuring services are delivered safely, efficiently, and with a focus on customer satisfaction and continuous improvement.

• Prepare weekly workload and labour deployment programmes, allocating vehicles and plant to meet service and business needs.
• Complete quality audits and monitor on‑site work to ensure all scheduled and reactive tasks are completed to a high standard.
• Operate within a performance management framework, setting targets and addressing areas of poor performance.
• Use ICT solutions to deliver services and maintain accurate electronic records.
• Carry out risk assessments, investigate incidents/accidents, and ensure health and safety compliance.
• Support business planning by reviewing services for efficiency and effectiveness.
• Undertake operational duties (including driving) when required for business continuity.
• Conduct health and safety spot checks and contribute to staff training and safety briefings.
• Manage a team of up to 30 staff, providing direction, support, and guidance on recruitment, induction, training, welfare, and discipline.
• Respond to customer enquiries and complaints in line with corporate frameworks.
• Liaise with stakeholders and attend relevant meetings, providing regular updates.
• Maintain up‑to‑date knowledge of relevant legislation and statutory requirements.

• Level 4 or equivalent vocational/technical qualification in a relevant discipline.
• Full Category C LGV driver licence.
• IOSH Managing Safety (or willingness to undertake).
• Significant experience managing front‑line/logistically based teams.
• Strong knowledge of health and safety procedures and relevant legislation.
• Excellent communication, leadership, and organisational skills.
• Ability to work flexibly and as part of a team, with a commitment to continuous professional development.

• Willingness to work flexibly to meet operational needs.
• Commitment to Barnsley Council’s values and behaviours.
• Willingness to comply with the Drug & Alcohol Testing Procedure (safety critical role).

Please submit your application — CVs are not accepted for this role. CVs are not accepted for this role. We welcome the opportunity to have a chat about the role and are happy to address any questions you may have.

Mid‑Senior level

Full‑time

Management and Manufacturing

Public Policy Offices

Provisional criminal record check required. Please submit all relevant legal documents (e.g., a valid visa). Barnsley Council does not sponsor visas.

We are an equal opportunity employer. We welcome applicants with past convictions and encourage a diverse workforce.