More jobs:
Service Desk Manager
Job in
Barnsley, South Yorkshire, GL7, England, UK
Listed on 2026-02-27
Listing for:
Elevation Recruitment Group
Full Time
position Listed on 2026-02-27
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Elevation Tech & Transformation are working with a prestigious organisation in Barnsley to recruit a hands-on Support Desk Manager.
Reporting to the Head of IT, this role combines team leadership (circa 35%) with active involvement in technical support, escalations and complex tickets. This is a player-coach position not a purely supervisory role.
The Role- Lead, mentor and develop a small IT support team
- Act as the escalation point for complex issues
- Manage ticket queues and SLA performance
- Drive improvements in process and service delivery
- Demonstrable experience in a Team Lead / Supervisory IT support role
- Strong background in service desk / end-user support
- Solid Microsoft 365 administration (users, licensing, mailboxes)
- Experience with Windows Server, AD, Group Policy, VPN, Wi Fi
- Confident handling escalations
If you’re a technically strong support professional ready to lead from the front, we’d love to hear from you!
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×