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1st Line Support Engineer

Job in Barnsley, South Yorkshire, GL7, England, UK
Listing for: Halo Personnel
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below

1st Line IT Help Desk Support Engineer Barnsley Contact Lindsay @ Halo Personnel for the salary details Hours of work

Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday

Mid Shift: 8:30 am to 5:00 pm Monday to Thursday, 4:00 pm finish on Friday

Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday

Overview of 1st Line IT Help Desk Support Engineer

The role entails the logging and diagnosis of IT related issues from internal staff which can either be resolved or escalated to the appropriate team, these will be received in ticket format or direct calls. This role would suit a recent Graduate or someone who already has some hands-on experience in an IT Help Desk support role.

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