Theatre Receptionist

Weare currently looking for an enthusiastic and flexible person to join our Theatre Reception team at Barnsley Hospital.

Therole of Theatre Receptionist requires good communication skills with the ability to interact professionally at all times with the multi-disciplinary teams and visitors to the department, both in person and on the telephone.

The Theatre Receptionist will be an individual that communicates clearly, iswilling to learn at pace and adapt the demands as required by the role and department.

Weare a dynamic team that work together, consistent and focus on ongoingimprovement to ensure we provide a quality service to the specialties utilising

Barnsley Hospital theatres in a timely manner. This is a great opportunity for development.

Thisrole is also a fantastic opportunity for apprentices who are currently studyingfor NVQ level 2/3. Apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75% max of band) until they have completedtheirapprenticeship.

Toprovide the first point of contact for operating theatres, presenting aprofessional, calm and confident manner in line with the Trust's Values and Behaviours.

Toprovide a full reception service to operating theatres.

Maintaining accurate information and patient demographics within the Trusts Bluespiertheatre system.

Knowledge,skills and experience:

Good keyboard ITskills with the ability to accurately input data

Good organisational/time management skills with the ability to demonstrate initiative when balancing work demands

Ability to work in apressurised working environment with frequent interruptions

Good communication skills

Accurate documentpresentation and attention to detail

Calm and confidentunder pressure

Polite and professional manner

Ability to work withpotentially distressing and or emotional information

Wereserve the right to close positions early

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated

Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be thebest Place to Work

We scored bestin the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make toeach other to improve the experience of working in the NHS for everyone

We are proud ofthe commitment of our colleagues to ensuring a strong and sustainable futureand our organisation is highly valued by our local communities

There has neverbeen a better time to join Barnsley Hospital. It is moving at pace and a wecan do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that band 2 and 3 entry roles are nolonger eligible for sponsorship

Thecost of the DBS (criminal records check) for Band 6 and above roles will onlybe met by the successful candidate(s) through salary deduction

Job Description for 0408

Please refer to the attached

Job Description and Person Specification for full details of the role and responsibilities.

• GCSE Math & English (A-C) or equivalent.
• RSA / OCR II Typing and / or word processing or equivalent.
• It is important to note that service areas will have additional skill requirements which are subject to additional training and competency based assessments.

• Clerical experience.
• Typing experience.
• Experience of dealing with the general public.
• Previous hospital experience

• IT Systems particularly Microsoft Excel, Word and Outlook.
• Knowledge of NHS procedures.
• Understanding of confidentiality and Data Protection Act.
• Awareness of Health and Safety requirements.
• Knowledge of medical terminology
• Knowledge of NHS procedures
• Identify medical terminology aquired through experience.
• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• In around 100 words please explain what teamwork means to you.

• Organisational skills.
• Good communication and interpersonal skills.
• Additional skill requirements which are subject to additional training and competency based assessments.
• Able to deal with complaints, both face to face and over the telephone.
• Good timekeeping.
• Good telephone manner.
• Able to work as a team member and on own initiative.
• Able to work under pressure and prioritise workload.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service…