Relief Support Worker

Relief Support Worker – Barnsley Council

Position reference: /628310

Directorate: Public Health & Communities |
Service: Stronger, Safer & Healthier Communities

Salary: £24,294 – £25,979 pro rata

Working arrangements: Relief – As and When

Hours per week: As required

Contract type: Permanent

Closing date: Ongoing 23:59

English speaking to an appropriate standard is required.

Barnsley MBC is committed to ending rough sleeping. We are establishing a new team to provide personalised trauma‑informed support to people who are rough sleeping or at risk, either at our residential unit or in the community.

This role covers staff absences, providing duty cover at the residential unit. Working 6 to 11 hour shifts, shifts are lone working.

• 2pm – 10pm, 7 days a week
• 8am – 2:30pm, Saturday and Sunday
• 9:30pm – 8:30am, 7 days a week

• Act as the first point of contact for the homeless out‑of‑hours emergency line and ensure safety of residents and site security.
• Provide duty cover at the residential unit.
• Maintain accurate records and communicate effectively with the team.
• Demonstrate empathy, patience and persistence when working with people with a range of needs and behaviours.
• Work independently and uphold service standards.

• Relevant experience working with a similar customer group (homeless/rough sleeping).
• Experience with trauma‑informed, evidence‑based approaches.
• Good communication skills.
• Capability to work lone working and on own initiative.

• Completed DBS check (Enhanced).
• Appropriate legal documents for work in the UK;
  Barnsley Council does not sponsor visas.
• Willingness to undergo overseas criminal record checks if applicable.
• Valid visa or right to work in the UK.

• Job Profile (PDF)
• Vacancy Exposure Profile (PDF)

To apply, submit your CV and a covering letter demonstrating how you meet the required criteria.

For further information contact Kris Jowett –  or Michelle Kaye – .

Barnsley Council is committed to creating a workplace where differences are valued and everyone feels able to be themselves. If you have any support needs during the recruitment process, please let us know.