Trainee Technical Support Technician

Niftylift Limited are looking for a Trainee Technical Support Technician to complete a Level 3 Engineering and Manufacturing Support Technician apprenticeship and join their team. The candidate will look at all technical aspects of Engineering within our site in Hoyland, which could include:
Quality, Design and/or Production Engineering. This means that the successful candidate will receive a comprehensive overview of Niftylift’s operations in Hoyland.

• Innovative and comprehensive design to improve manufacturing processes at our site in Hoyland
• Detail design support within project teams ensuring aesthetic, robust, quality design solutions are achieved, through utilisation of a wide range of materials and manufacturing methods
• Fully competent usage of the full range of tools incorporated within Pro Engineer 3D CAD package
• Support the manufacture of the company’s existing and new product range through generating effective engineering information / systems / manufacturing processes /BOM’s and system troubleshooting / diagnostic

• To effectively and efficiently control and administer the company’s quality control systems in line with ISO
  9001, TUV and other company defined standards
• Process all non-conformities through the internal / external quality note system, including identification of agreed preventative actions
• Provide and manage a framework for the Warranty Returns and Customer Complaints through the company’s 8D system
• Provide hands on technical assistance for component field failures, ensuring parts are diagnostic / analysed and project managed through to preventative design, supply or build action
• Conduct Supplier Evaluation Audits and development programs
• Responsible for establishing trends, corrective and preventative actions to support both Niftylift internal and external supply chain
• Development of robust machine testing procedures and inspection, including hands on hot testing

• Support the manufacture of the company’s existing and new product range through generating effective engineering information/systems/manufacturing processes and facilities in accordance with Health and Safety legislation
• Help to implement a successful Lean Manufacturing culture, focusing on continual improvement and the elimination/reduction of all wastes by educating the business and removing non value-added waste from the business processes
• Supporting the development of and integration of automated processes, through programming, system management and optimised workflow methods connected to Lean Manufacturing and Niftylift Workshop Standards

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role and the organisation’s overall business objectives, this may include the training and mentoring of colleagues.

• Good level of computer literacy
• Good problem-solving skills
• Awareness of Health and Safety and COSHH regulations
• Ability to communicate with all levels professionally and effectively
• Ability to work and lead a team

• Self-motivated individual
• Practically minded
• Demonstrable interest in Engineering
• Able to work to tight timescales and under pressure, whilst maintain a calm, prioritised and structured approach to all tasks / issues

Niftylift is one of the largest mobile elevating work platform* (MEWP) manufacturers in Europe and sells its market-leading products worldwide. We specialise in compact, low-weight articulating booms that offer maximum performance with minimal environmental impact.

We use advanced 3D-modelling software together with rigorous testing to optimise every aspect of our product design and to ensure that every Niftylift work platform delivers outstanding performance without compromising on functionality or reliability.

With years of experience designing machines for the rental industry, we understand the importance of reliability, ease of operation, minimal maintenance, and excellent after-sales support to our customers.

Through investment in staff, manufacturing equipment and technology, we maintain…