Customer Service Centre Advisor

Manpower is proud to be recruiting on behalf of our prestigious client based in Barnsley, who are one of the UK's largest and most respected independent accident repair groups in the region.

The package:

Full time Perm position
Monday to Friday (This is a fully office-based role)

Location:

S75 Barnsley

Hours:

8:00am- 5:00pm (40 hours a week) Fully Office based!
Salary on offer: £25,800 per annum
Bonus opportunities
25 days holidays plus bank holidays
Excellent benefit package
Ongoing training and career development opportunities
About the Role

Our client is looking to recruit for a Customer Service Centre Advisor on a full-time perm basis. This is a customer-focused position where you will play a key role in delivering a smooth, professional and positive experience for customers over the telephone.

Your responsibilities will include:

This is a telephony-based position responsible for handling incoming customer claims.
You will contact customers to discuss their claims and guide them through the repair process.
Acting as the first point of contact, you will answer incoming calls and liaise with both customers and service providers.
You will provide regular updates, resolve queries, and carry out additional ad hoc administrative duties as required.

Please note:

Full training is provided on this job!

What We're Looking For
We are seeking candidates who:

Have excellent customer service and Telephone skills
Are organised, adaptable and proactive
Enjoy working as part of a team
Have a positive, "can-do" attitude
Are flexible, reliable and happy to get stuck in
Enjoy building rapport with customers and colleagues
Experience in customer service, call centre environments would be beneficial but is not essential.
If you are passionate about customer service and would like to join a growing, supportive and well-established business, we would love to hear from you.

Apply today or contact Arsalan Mohammed, send across your CV to: alternatively call (phone number removed) Mobile: (phone number removed)