Customer Success Manager: Onboarding & Retention Lead

A recruitment agency in Barnsley is seeking a Customer Success Manager to ensure customers receive value from services from day one. This role focuses on onboarding, satisfaction, and retention. Key duties include managing customer issues, monitoring engagement, and providing impactful reports. Ideal candidates have experience in customer success, strong communication skills, and familiarity with CRM tools like Zendesk and Salesforce.

The role is office-based with a competitive salary of up to £40,000.
#J-18808-Ljbffr