Planner, Business, Operations Manager

Location: Dagenham

Planner
Fixed term 6 month contract
Based in Essex
Permanent
£30K per annum (pro-rata)

What You'll Be Doing

* Planning and coordinating daily workloads for operatives across multiple work streams.

* Managing job workflows and maintaining accurate records, including statutory compliance documentation.

* Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally.

* Supporting resource planning and budget management in line with company policy.

* Monitoring performance and compliance, reporting progress and issues to managers.

* Using systems like Microsoft Office and Accuserv to streamline operations and reporting.

* Promoting health, safety, and well being across all aspects of service delivery.

* Driving continuous improvement through performance data and customer feedback.

What We're Looking For

* Experience in planning within a repairs, maintenance, or cyclical environment (preferred).

* Understanding of relevant legislation, including health and safety (preferred).

* Excellent planning and organisational skills, with the ability to manage multiple projects.

* Strong customer service and stakeholder engagement abilities.

* Confident communicator with a problem-solving mindset and commercial awareness