Planner, Business, Operations Manager

Planner
Fixed term 6 month contract
Based in Essex
Permanent
30K per annum (pro-rata)

What You'll Be Doing

Planning and coordinating daily workloads for operatives across multiple work streams.

Managing job workflows and maintaining accurate records, including statutory compliance documentation.

Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally.

Supporting resource planning and budget management in line with company policy.

Monitoring performance and compliance, reporting progress and issues to managers.

Using systems like Microsoft Office and Accuserv to streamline operations and reporting.

Promoting health, safety, and well being across all aspects of service delivery.

Driving continuous improvement through performance data and customer feedback.

What We're Looking For

Experience in planning within a repairs, maintenance, or cyclical environment (preferred).

Understanding of relevant legislation, including health and safety (preferred).

Excellent planning and organisational skills, with the ability to manage multiple projects.

Strong customer service and stakeholder engagement abilities.

Confident communicator with a problem-solving mindset and commercial awareness.