Production Engineer - DBPE Markham

At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation.

With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.

As a database production engineer, you will build, operate, and maintain distributed data systems to help leading enterprises manage their complex data needs. You work on automation, monitoring, alerting, enhancement and bug fixes to ensure an amazing experience for our developers and enterprises.

• Ensure reliability, scalability, security and maintainability of the systems you own
• Respond to customer escalations and automated alerts, from the initial triaging all the way to resolution
• Participate in blameless post-mortem analyses to make sure we learn from our mistakes
• Perform manual operational tasks (toil)
• Develop automations to reduce toil
• Improve monitoring and alerting to reduce the time to detection of incidents
• Working with the following technologies:
  • Kubernetes, Helm, ArgoCD, Terraform
  • Nosql databases (cassandra)
  • Java, Python, Go
  • AWS, GCP, Azure
  • Prometheus, Grafana and Splunk ecosystem

Master's Degree

• Practical experience in at least one programming language (e.g. Java, Python)
• Strong analytical thinking, especially when triaging (unknown) issues
• Ability to express your thoughts in an easy-to-understand written form
• Ability to learn and adapt quickly
• Familiarity with software engineering practices (version control, refactoring, automated testing, CI/CD, observability)
• Familiarity with distributed systems design fundamentals and software architecture
• Familiarity with computer science and operating systems fundamentals (e.g. program execution, memory management, networking)

• Bonus points for database fundamentals (more bonus points for C*)
• Bonus points for experience with Linux containers and container orchestration (e.g. Kubernetes)