Associate Director of Sales

As Associate Director of Sales at Grand Hyatt Barcelona, you will play a key leadership role in driving the hotel’s commercial success. This position combines strategic vision with operational excellence, overseeing sales initiatives across all segments while mentoring a high‑performing team. You will collaborate closely with the Director of Sales & Marketing to develop innovative strategies, maximize revenue opportunities, and strengthen the hotel’s positioning in the luxury hospitality market.

The ideal candidate is a dynamic leader with proven expertise in sales, exceptional relationship management skills, and a passion for delivering outstanding results.

Sales & Business Development

• Develop and implement strategic sales plans to achieve revenue targets across all segments.
• Actively prospect and acquire new business opportunities through direct sales, networking, and market intelligence.
• Prepare and present tailored proposals that meet client needs and uphold Hyatt’s luxury standards.
• Negotiate complex contracts to secure profitable business and long‑term partnerships.
• Represent Grand Hyatt Barcelona at major trade shows, networking events, and industry forums.
• Analyze market trends and competitor activity to identify new opportunities and adjust strategies proactively.
• Collaborate with Marketing and Revenue teams to create integrated campaigns that optimize segmentation and profitability.
• Ensure compliance with Hyatt SOPs and sales policies in all processes.

Account Management

• Oversee key account management, ensuring strong, long‑term client relationships.
• Monitor production of top accounts and evaluate trends to maximize share and profitability.
• Maintain accurate documentation and reports in Hyatt systems, ensuring compliance with brand standards.
• Act as the primary contact for high‑value clients, providing exceptional service and personalized experiences.
• Conduct professional site inspections and client entertainment activities to strengthen relationships.
• Lead, mentor, and develop the Sales team, setting clear objectives and providing regular feedback.
• Foster a culture of collaboration, accountability, and continuous improvement within the team.
• Support the Director of Sales & Marketing in guiding the department toward achieving revenue targets.
• Implement training programs and best practices to enhance team skills and operational efficiency.
• Participate in departmental meetings and assist in setting strategic goals and action plans.
• Assist in preparing the annual revenue budget and marketing plan.
• Coordinate monthly revenue forecasts and ensure accuracy within established margins.
• Monitor sales expense budgets and incentive plans, ensuring compliance and timely processing.
• Prepare complete and accurate end‑of‑month reports and participate in business review meetings.
• Develop strategies to increase market share and revenue penetration when goals are not met.

• Experience:
  
  Minimum 5–7 years in luxury hospitality sales, with at least 2 years in a leadership role managing teams and strategic accounts.
• Languages:
  
  Fluent in Spanish and English (spoken and written); additional languages are a plus.
• Expertise:
  Strong knowledge of sales strategies, market segmentation, and revenue optimization.
• Leadership:
  Demonstrated success in team management, talent development, and fostering a high‑performance culture.
• Skills:
  
  Excellent communication, presentation, and relationship‑building abilities.
• Technology:
  Proficiency in Microsoft Office; experience with Opera PMS, Envision, Lanyon, and Agency
  360 preferred.
• Education:
  
  Degree in Business Administration, Marketing, or Hospitality Management.
• Personal Attributes:
  Highly proactive, results‑driven, and passionate about luxury hospitality.

• Discounted hotel stays across Hyatt for you, your family, and friends from the day you start.
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
• Employee cafeteria.
• Complimentary access to a multifaceted Wellness Platform in the care of mental well‑being and human growth.
• Continuous learning and development opportunities to provide a clear career path and promotion opportunities across Hyatt Hotels worldwide.