Training and Development Manager

Summary

The Training & Development Manager is responsible for designing, implementing, and leading organizational learning programs. This person collaborates with cross‑functional teams to identify training needs, create learning solutions, and measure team performance. They develop engaging training programs and ensure compliance. This manager must possess strong communication and leadership skills.

• Collect, conduct, and review training assessments to evaluate high‑quality programs that meet organizational learning needs.
• Work with the Director of HR to implement performance and efficiency strategies aligned with company goals.
• Plan, organize, and deliver training through on‑site sessions, safety drills, and online modules for both new hires and existing employees.
• Build training content in partnership with the HR team and other departments.
• Organize and maintain training documentation, attendance logs, and assessments.
• Lead training and development initiatives that improve employee engagement, performance, and retention across teams.
• Oversee the Document Management System to maintain an accurate and compliant document library.
• Advise leadership on training compliance related to policies, procedures, and regulations.
• Collaborate with Quality & HR, Plant Manager, and Department Supervisors to ensure training materials are updated and aligned with production needs.
• Monitor the effectiveness of all training programs and update content regularly to improve delivery and results.
• Identify industry trends and recommend opportunities to improve training processes.
• Support annual planning and budget submissions for company training.
• Perform administrative tasks for onboarding, benefits, paperwork, and other HR duties as assigned.

• Strong communication skills; able to build trust among employees and managers through meaningful interactions.
• Collaborative leader who partners effectively across multiple teams and levels.
• Proactive problem‑solver who can identify needs and recommend timely solutions.
• Knowledge of manufacturing environments and the ability to develop training content suitable for safety‑driven workplaces.
• Strong organizational skills to manage multiple assignments while adapting to changes in timelines.
• Proficiency in learning technology and software used to deliver training programs.

• Bachelor's degree in Human Resources, Learning & Development, Organizational Leadership, Education, or related field required.
• Master's degree or professional certifications (e.g., CPTD, SHRM-CP) preferred.
• 5+ years of experience in a similar training role, with at least 2 years managing a team.
• 2-4 years of experience designing and delivering organization คู่ learning programs with demonstrated successful outcomes.
• 2-4 years of experience measuring and evaluating the impact of learning programs.
• Predictive Index Certification preferred.