Hotel Sales Coordinator

The Fairfield Inn & Suites is a newly constructed property located in Baraboo, Wisconsin that first opened its doors in August of 2023.

We are currently seeking a full‑time, hourly Sales Coordinator to join our team, with a primary focus on corporate group sales. This is an excellent opportunity for a motivated individual who is passionate about sales and customer service and has the ability to work between 8 am and 5 pm, with potential scheduling needed in the evenings or weekends depending on group blocks or networking events.

The Sales Coordinator works with the front desk to provide guests with an unforgettable experience at the property in addition to attracting new guests and clients to increase overall revenue.

• Prospect a list of company and referral leads generated through research, networking, social media, special events
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a prompt, courteous, and pleasant manner
• Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities
• Identify opportunities to maximize revenue opportunities by up‑selling and offering enhancements to create outstanding guest satisfaction
• Prepare proposals, contract bookings and assist the GM in the execution of the sales process
• Assist in providing personalized on the floor attention to in‑house groups
• Coordinate marketing materials such as social media pages and e‑mail blasts, respond to guests through various customer service outlets including comment cards and social media
• Assist other departments as required and additional duties as assigned

• High School Diploma or equivalent; bachelor’s degree in business management or related field preferred
• Must be at least 18 years of age or older
• Experience in a sales role with progressive responsibilities; preferably in hospitality
• Demonstrated track record of excellent sales production
• Ability to effectively negotiate and network
• Demonstrated professional demeanor with exemplary verbal communication skills
• Ability to prioritize tasks and successfully manage multi‑tasking situations
• Ability to work effectively in a team environment
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow‑through, courtesy, cooperativeness and work with a minimum of supervision
• Proficient in MS Office suite
• Ability to attend networking events in the nearby area to establish community partnerships and networking opportunities

This position is subject to successful completion of a background check as it relates to the responsibilities of the role.

Benefits such as:

• Eligibility to enroll in the 401(k) after 6 months of service – with company match!
• Flexible scheduling.
• On‑the‑job training.
• Paid Time Off – begin accruing day one!
• Holiday Pay when working one of our designated Company Holidays.

Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa – see our site for further details on locations.

Travel discounts available through the various brands of hotel that are currently in our portfolio.

For regular full‑time team members/leadership team:
We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

Seasonal team members may not be eligible to PTO and other benefits due to length of employment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws.