Service Advisor - Bachrodt Baraboo

Join to apply for the Service Advisor - Bachrodt Baraboo role at Lou Bachrodt Family of Dealerships

Chrysler Dodge Jeep Ram Service Advisor Job Overview - How You'll Contribute:
Do you want to be part of a fantastic and fun company that is revolutionizing the automotive industry? Does a fast-paced and encouraging work environment motivate you? Then the Service Advisor position is perfect for you! As part of the Service Team, you will assist customers to ensure their vehicle performs at its best. We are looking for individuals who want to be part of a team that will push you to succeed, have a strong earning opportunity, and help you achieve your highest professional potential in the luxury automotive industry.

Responsibilities:

• Greet customers and offer excellent customer service from intake to release of their vehicles
• Determine and document car issues based on customer description and vehicle condition
• Translate customer-reported problems to actionable work orders for technicians to complete
• Ensure that automotive work provided to customers meets company quality standards
• Invoice and collect payment from customers for services rendered
• Handle and resolve customer complaints regarding services
• Maintain customer records and enter data into computer databases

Salary Plus Commission:
Earning Potential up to $120,000 annually!

Qualifications:

• Working knowledge and experience of automotive products, repairs and parts
• Secondary education in the automotive field or equivalent work experience
• Strong communication skills and the ability to translate customer needs to the technician
• Basic knowledge of computer programs including word processing and database tools
• Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
• Exceptional customer service skills based on experience
• Continuing education and knowledge acquisition on the function and repair of newer vehicles
• Basic mathematics skills to prepare and process bills and customer payment
• Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge
• Availability for Saturday shifts
• Professional appearance and work ethic

What We Offer:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Long-Term Disability
• Life Insurance
• Accident Coverage
• Critical Illness
• 401k with Company Match
• Company Provided Benefits:
• Lou Bachrodt Paycheck Safety Net (Short-Term Disability)
• Lou Bachrodt Paid Paternity Leave
• Lou Bachrodt Paid Employee Assistance Program
• Paid-Time Off:
• Sick Pay
• Paid Vacation
• Paid Paternity Leave
• Paid Holidays
• Paid Bereavement Leave
• Discounts:
• Vehicle Purchase
• Parts & Service

Lou Bachrodt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lou Bachrodt complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.