Golf Pro Shop Attendant; Part-Time

Job Overview

The Golf Pro Shop Attendant (Part-Time) responsibilities are to create a great golf experience on behalf of a facility that maximizes customer satisfaction and a great experience for the residents of our community.

$17.50-18/hour

First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

• Must provide courteous and prompt service at all times and respond to questions in a knowledgeable concise manner.
• Greet members and guests in a courteous and friendly manner and provide exceptional guest service.
• Operate a point‑of‑sale system to charge members merchandise and/or rental purchases.
• Communicate and respond by phone, email and in person regarding inquiries, course conditions and special member events.
• Tidy, dust and maintain the overall appearance of the Golf Shop.
• Assist with monthly inventory and order supplies as needed.
• The ability to acquaint themselves with virtually every facet of the operation as you could be asked frequent questions due to your immediate accessibility.
• Must follow and fill out the outside cart/range checklist sheet provided daily; which is not limited to and includes:
  Prepping, staging and washing rental golf carts;
  Maintaining a clean, efficient, safe work environment;
  Providing sincere and courteous service to the members and their guests;
  Operating golf carts and Practice Range equipment in a safe manner;
  Maintaining practice ball inventory in ball machines;
  Performing range maintenance duties such as picking and cleaning practice balls.
• Prepare golf carts for play, clean and store golf carts at the conclusion of play per club standards;
  Assist in educating golfers regarding course policies, speed of play and other range maintenance duties, including checking in players, billing fees and tracking play.
• Make sure all gates and doors are locked down at the maintenance yard prior to leaving for the day.
• Report anything broken or suspicious with regard to club assets on the daily closing checklist.
• Conduct a final count and verify cart fleet is complete.
• Make sure all carts are put away in the proper staging areas and cables and locks are placed on carts.
• All rental and utility vehicle keys are turned into the golf shop.
• Regular and reliable attendance required based on business expectations and needs. Ability to work overtime as necessary.
• Practice and adhere to First Service Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules; notify supervision of unusual equipment or operating problems and the need for additional resources, material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all company guidelines and safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.
• Other duties as assigned.

• Proficient in English; additional languages are a plus.
• Strong ethical practices.
• Strong verbal and written communication skills.
• Strong internal/external customer relation skills required with ability to communicate effectively with all levels of management, associates, members and other stakeholders.
• Strong ability to problem solve; listening, collaborating and analyzing issues to produce working, compliant solutions.
• Committed to continual learning as evidenced by attendance at industry…