Parts Counter

Join to apply for the Parts Counter role at Anderson Equipment Company
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Anderson Equipment Company is one of the largest heavy equipment distribution companies in the Northeast. It is a family‑owned, private company that has consistently grown and achieved financial success for almost 90 years. Currently in its third generation of family ownership and management, the company spans six states—West Virginia, Pennsylvania, New York, New Hampshire, Vermont, and Maine—with 19 branch locations.

The Parts Counter person will be responsible for assisting customers and Anderson branches in fulfilling their specific needs for parts. This requires a thorough understanding of Anderson’s equipment product lines and their parts (make, year, type).

• Customer Orders: Answer calls or emails to determine customer needs; research and determine correct parts; locate parts in Anderson’s warehouses or other locations such as manufacturers or third parties; arrange fulfillment, including tracking partial shipments.
• Inventory Control: Maintain accurate records in Anderson’s computer systems for all inventory.
• Parts Selling and Customer Service: Recommend and sell related items as requested; understand which components must be sold together to satisfy needs and maximize revenue; handle customer complaints professionally.
• Coordinate with the Service Department: Ensure technicians have correct parts for work orders.

• High school diploma or equivalent.
• Experience in a parts position at heavy equipment, automotive, or parts dealership.
• Proficiency with computers, including looking up inventory parts, preparing tickets for filling orders and shipping.
• Knowledge of inventory controls, documentation, filling orders, shipping, and receiving.
• Professional communication skills to promote parts sales and resolve issues.

• Hourly wage $25.00–$32.00, depending on location, experience, and overtime.
• Benefits:
  Medical & Prescription Drugs, Dental, Vision, Life Insurance, STD, LTD, Health Savings Account, Employee Assistance Program, Paid Time Off (PTO).
• Retirement Savings: 401(k) Plan with match and profit sharing contributed by the Company.
• Professional development through career advancement, transfers to other branch locations, tuition reimbursement, and company-sponsored training programs.

• Entry level

• Full-time

• Sales and Business Development

• Construction