Personal Support Services; PSS

Description

Ever Haven is a nurse‑led, concierge, non‑medical personal care agency serving seniors and adults with disabilities. We help families keep loved ones safe, calm, and dignified at home through dependable support, proactive communication, and consistent routines, including a dementia‑informed approach.

If you want meaningful work, RN support, and a team that respects caregivers as professionals, you will fit well here.

• Assist with bathing, dressing, toileting, grooming, and personal hygiene.
• Provide toileting support and incontinent care as outlined in the service plan.

• Provide light housekeeping, laundry, simple meal preparation, and grocery shopping or errands as assigned.
• Provide medication reminders only.
  • No medication administration
  • No dose preparation

• Safely transfer, reposition, and ambulate clients using proper body mechanics and approved assistive devices (gait belt, walker, wheelchair).
• Support safe use of stairs, wheelchair mobility, and bed mobility per care plan and training.

• Offer conversation, emotional support, and appropriate social interaction.
• Accompany clients on walks or to scheduled appointments as assigned.
• Encourage meaningful activities and routines per the service plan and Ever Haven’s dementia‑informed approach.

• Complete the Daily Caregiver Visit Note by the end of the shift or within 24 hours.
• Report changes in condition, safety concerns, or incidents to the RN Supervisor immediately.
• Participate in team meetings, case conferences, and care plan reviews as requested.

• Follow standard precautions and infection control procedures. Use PPE per Ever Haven and OSHA requirements.
• Maintain a safe environment by promptly reporting hazards and following home safety guidance from the RN Supervisor.

• Maintain HIPAA confidentiality and follow Ever Haven Confidentiality and Social Media policies.
• Adhere to the Code of Conduct and Ethics, Attendance and Punctuality, and all HR policies.
• Complete required orientation, annual competency review, and at least 12 hours of continuing education per year (or as updated by Ever Haven).

• Guaranteed‑hours track (program): Per Diem 24 hrs/week or Part‑Time 30 hrs/week may be available after onboarding, based on client demand, your availability, and performance. Terms are provided in writing if offered.
• Shift differentials: Additional pay for evenings, overnights, weekends, and holidays when assigned.
• Travel pay: Mileage reimbursement and paid travel time as applicable per Ever Haven Mileage and On‑Call Pay Policy.
• Overtime: Non‑exempt employees are paid overtime in accordance with applicable law. Maine.gov

Starting Day 1 (all W‑2 caregivers):

• RN‑led support, clear service plans, and respectful communication
• Paid orientation and required training
• Paid travel time and mileage reimbursement as applicable
• Shift differentials when assigned
• Opportunities for advancement and additional dementia training based on performance and needs

After 30 days (eligible employees only): Benefits begin after 30 days of employment for eligible employees, based on role classification and plan eligibility rules (typically tied to average hours worked and job status).

• PTO and holiday pay (if eligible)
• Access to health and other benefits if offered and if eligibility criteria are met
• CEU reimbursement may be available based on performance

• Employment is contingent on meeting direct‑care screening requirements, including a Maine Background Check Center (MBCC) background check and fingerprinting when required for the role. Maine State Legislature
• Pre‑employment drug screen per Ever Haven policy
• Valid driver’s license, reliable transportation, and auto insurance if driving to client homes
• Immunizations and screenings per Ever Haven policy (flu, Hepatitis B offered, TB screening, etc.)

• Varied home environments with potential…