Office Assistant

Overview

Outpatient Opioid Treatment Program (OTP) – Office Assistant role at Bangor Comprehensive Treatment Center (CTC) in Bangor, Maine. Full-time position with hours 5:30 AM – 2:00 PM.

• Perform general administrative tasks in accordance with clinic office procedures.
• Answer telephones, billing, typing or word processing, office machine operation, and filing as needed.
• Operate front desk duties during peak hours or when primary staff are unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• Assist with patient drug testing procedures, as needed.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• Previous administrative experience in a healthcare setting.
• Comfortable working in an opioid treatment program (OTP) / recovery environment.
• Skilled in answering phones, greeting patients, and providing front-desk support.
• Experience with billing processes, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and basic data entry.
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing).
• Strong organizational skills, attention to detail, and ability to multitask.
• Professional and courteous communication skills (in person, by phone, and in writing).
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients.

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

Bangor Comprehensive Treatment Center (CTC), located in Bangor, Maine, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.