Personal Support Services; PSS

About Ever Haven

Ever Haven is a nurse‑led, concierge, non‑medical personal care agency serving seniors and adults with disabilities. We help families keep loved ones safe, calm, and dignified at home through dependable support, proactive communication, and consistent routines, including a dementia‑informed approach.

• Activities of Daily Living (ADLs)
  • Assist with bathing, dressing, toileting, grooming, and personal hygiene.
  • Provide toileting support and incontinent care as outlined in the service plan.
• Instrumental ADLs (IADLs)
  • Provide light housekeeping, laundry, simple meal preparation, and grocery shopping or errands as assigned.
  • Provide medication reminders only.
    • No medication administration
    • No dose preparation
• Mobility and Transfers
  • Safely transfer, reposition, and ambulate clients using proper body mechanics and approved assistive devices (gait belt, walker, wheelchair).
  • Support safe use of stairs, wheelchair mobility, and bed mobility per care plan and training.
• Companionship and Social Support
  • Offer conversation, emotional support, and appropriate social interaction.
  • Accompany clients on walks or to scheduled appointments as assigned.
  • Encourage meaningful activities and routines per the service plan and Ever Haven’s dementia‑informed approach.
• Documentation and Communication
  • Complete the Daily Caregiver Visit Note by the end of the shift or within 24 hours.
  • Report changes in condition, safety concerns, or incidents to the RN Supervisor immediately.
  • Participate in team meetings, case conferences, and care plan reviews as requested.
• Safety and Infection Control
  • Follow standard precautions and infection control procedures. Use PPE per Ever Haven and OSHA requirements.
  • Maintain a safe environment by promptly reporting hazards and following home safety guidance from the RN Supervisor.
• Professionalism and Compliance
  • Maintain HIPAA confidentiality and follow Ever Haven Confidentiality and Social Media policies.
  • Adhere to the Code of Conduct and Ethics, Attendance and Punctuality, and all HR policies.
  • Complete required orientation, annual competency review, and at least 12 hours of continuing education per year (or as updated by Ever Haven).

• Guaranteed‑hours track (program):
  Per Diem 24 hrs/week or Part‑Time 30 hrs/week may be available after onboarding, based on client demand, your availability, and performance. Terms are provided in writing if offered.
• Shift differentials:
  Additional pay for evenings, overnights, weekends, and holidays when assigned.
• Travel pay:
  Mileage reimbursement and paid travel time as applicable per Ever Haven Mileage and On‑Call Pay Policy.
• Overtime:
  Non‑exempt employees are paid overtime in accordance with applicable law.

• RN‑led support, clear service plans, and respectful communication.
• Paid orientation and required training.
• Paid travel time and mileage reimbursement as applicable.
• Shift differentials when assigned.
• Opportunities for advancement and additional dementia training based on performance and needs.

• Employment is contingent on meeting direct‑care screening requirements, including a Maine Background Check Center (MBCC) background check and fingerprinting when required for the role.
• Pre‑employment drug screen per Ever Haven policy.
• Valid driver’s license, reliable transportation, and auto insurance if driving to client homes.
• Immunizations and screenings per Ever Haven policy (flu, Hepatitis B offered, TB screening, etc.).

• Varied home environments with potential exposure to pets, smoke, and allergens.
• Possible exposure to communicable diseases and body fluids.
• Flexible scheduling including evenings, weekends, holidays, and occasional short‑notice assignments based on client needs.

Our PSSs support client dignity, independence, and well‑being through compassionate, skilled care in the home while honoring Ever Haven’s non‑medical scope of practice. Ever Haven is committed to an inclusive workplace free from discrimination and harassment. Employment decisions are based on job‑related qualifications and agency…