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Box Office Attendant | Part-Time | Cross Insurance Center
Job in
Bangor, Penobscot County, Maine, 04401, USA
Listed on 2026-03-04
Listing for:
AEG
Part Time
position Listed on 2026-03-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Overview
Under supervision of the Box Office Supervisor, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Cross Insurance Center and Bangor State Fair.
This role will pay an hourly rate of $15.50
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
- Know and understand the operations of the Paciolan ticketing system
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts and configurations of the DLTCC
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
- Communicate and satisfy patrons with world-class customer service
- Operate phone and address call in patrons' requests for information
- Reconcile all monies received from ticket sales
- Maintain confidentiality
- Additional duties may be assigned by Box Office Director or Box Office Supervisor
- Ability to multitask in a fast-paced environment
- Familiarity with Windows based computers
- Possess excellent customer service skills
- Experience working with the public and cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holiday sin addition to traditional business hours
- Must be able to work in a loud noise environment
- Strong verbal communication skills in the English language
- Proven ability to work well with all levels of management
- Strong analytical and problem-solving skills
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