Compliance, Student Records & Engagement Administrator

• Job Number: BU03923
• School/Department:
  Student Services:
  Student Administration
• Grade: 5
• Salary Information:
  Grade 5: £26,942 - £29,959 p.a.
• Contract Duration:
  Permanent
• Responsible to:
  Senior Officer:
  Compliance, Student Records & Engagement
• Closing Date: 25-01-2026

Make a difference to the student experience at Bangor University.

We are looking for an enthusiastic and organised Administrator to join our Student Administration team on a permanent basis. This is a fantastic opportunity to be part of a supportive, student‑focused environment where your contribution will help shape a positive experience for all students at Bangor.

As a Compliance, Student Records & Engagement Administrator you will provide vital administrative support across a range of activities, including data quality checks, maintenance of student records and support for key University activities such as registration and enrolment. You’ll also contribute to the delivery of services in the Hub, dealing with student queries efficiently and professionally, and helping to ensure that every student receives clear, timely, and friendly support.

We’re looking for someone who has excellent organisational skills and attention to detail, who would enjoy working as part of a team providing high‑quality customer service, is comfortable handling routine administrative tasks and managing competing priorities and can communicate clearly and effectively with a wide range of people. Previous experience of dealing with queries and providing information to students and academic staff is essential.

Candidates should be educated to A level or NVQ level 3 in an appropriate subject e.g. Customer Service or Business Administration or possess equivalent experience.

The ability to communicate in Welsh is desirable for this post.

Applications will also be considered to carry out this role on a job share basis.

Applications will only be accepted via our on‑line recruitment website,  However, in cases of access issues due to disability, paper application forms are available by telephoning

Informal enquiries can be made by contacting:
Heledd Selwyn, Senior Officer:
Compliance, Student Records & Engagement; email:  Tel

Committed to Equal Opportunities.

The Directorate of Student and Academic Services brings together key professional services that support the student journey and enhance the academic experience at Bangor University. The Directorate comprises three main areas:

• Registry, which oversees student administration and business support, and leads on quality assurance, academic enhancement, and curriculum management.
• Student Life, which encompasses a wide range of student‑facing services including Wellbeing and Inclusivity, Library Collections, Residential Life, Student Success (covering Teaching, Learning and Language Support, Careers, and Student Advice), and the Student Experience team.
• Campus Services, responsible for the University’s day‑to‑day operational environment, including Facilities, Catering, Sport, the Nursery, and the Security and Response Team. From August 2025, it will also include the Management and Development Centre.

Together, these services work in close partnership with academic colleagues and other professional service directorates to provide a supportive, inclusive and high‑quality environment in which students can thrive.

The Compliance, Student Records & Engagement Administrator will work as part of a small team within Student Administration, who are responsible for the monitoring of attendance and engagement of all students. The role holder will work with the team to embed new workflows and working practices within the area of engagement and will ensure that all working practices are consistent across Home/EU and International Students.

They will assist with data quality checks with regards to student administration functions to maintain accurate student records and support key activity such as enrolment and registration. In addition, the role holder will contribute to the continuous improvement of services for students in line with the strategic priorities of the University and taking into account the needs of…