Billing Specialist

Gaming Laboratories International (GLI) is seeking a Billing Specialist to support our Accounting team. This will be a full-time, in-office position, based in our offices in Parc Menai, Bangor.

Wherever there is legalised gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the game or system must be tested. This is where we come in. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems.

We are proud of our stability and our history of world-class customer service delivery to jurisdictions worldwide.

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top‑notch benefits, and a company culture focused on employee development. In addition, you will have an opportunity to collaborate with our global team and utilise problem‑solving skills to support cross‑functional initiatives and drive efficiency.

As a Billing Specialist, you will support the day‑to‑day billing operations for our global offices, including ensuring time worked is accurately and timely reported and issuing accurate invoices to appropriate clients. You will have the opportunity to collaborate in a team environment and help optimise productivity in a critical component of our business.

• Prepare and issue invoices for products / services rendered
• Verify billing data and correct errors promptly
• Post customer payments and update account records
• Assist in reconciling accounts and generating aging reports
• Maintain confidentiality and adhere to compliance standards
• Generate accurate and timely customer invoices
• Work closely with internal departments to ensure customer requests are executed in a timely and responsive manner
• Ensure billing contact information is up to date and accurate for all customers
• Respond to customer queries and provide necessary supporting documentation as requested
• Research and resolve billing issues, or other account discrepancies with promptness and accuracy
• Work with other areas of Accounting to help with project‑specific tasks, as assigned
• Perform special projects as required
• Perform other related duties as assigned

• Proficiency in accounting software is strongly preferred
• Degree / qualifications in accounting or related field is required
• A minimum of 2 years of experience in a similar position is required
• Proficiency in using Microsoft Office, including Word and Outlook
• Advanced knowledge of Microsoft Excel is required
• Experience with Microsoft SharePoint and Acumatica is a plus
• Must have the ability to handle multiple projects under tight deadlines, while maintaining a realistic balance among priorities
• Must demonstrate a high degree of attention to quality, details, and correctness
• Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position

• 25 holidays per year, excluding bank holidays
• Pension Plan
• Annual discretion bonus
• Monthly company events
• Discretionary annual salary reviews
• Opportunity to work in a diverse workplace with 48 different nationalities

Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify the major responsibilities and requirements of the job. The incumbent may be requested to perform other job‑related tasks and responsibilities than those stated above.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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