Senior Support Worker

Role

To provide high‑quality support to people, mentor, coach and act as a strong role model for other staff in delivering high quality support in order to fulfil our mission.

Positive Futures for people with a learning disability, acquired brain injury or autism working together to achieve dreams and transform lives.

• Form a positive relationship with each person supported, maintaining professional boundaries with the individual and their families.
• Provide high‑quality, person‑centred support at all times, drawing on the individual's portfolio and, where relevant, their Behaviour Support Plan.
• Support people to be safe and healthy:
  • Assist with personal care, ensuring dignity and respect.
  • Help people recognise and protect themselves from abuse.
• Promote independence, social and communication skills:
  • Encourage choice and control over all aspects of their lives.
  • Support informed decision‑making and advocate for self‑representation where needed.
  • Clarify responsibilities related to decision‑making and lifestyle choices.
• Help people develop and maintain key skills:
  • Manage home responsibilities in line with tenancy agreements.
  • Assist with domestic chores such as shopping, meal preparation, cleaning, gardening, laundry and ironing.
  • Encourage independent medication management and financial independence.
• Coaching, mentoring and supervision of staff:
  • Co‑operate in induction, coaching and mentoring of staff in active support.
  • Provide guidance on managing challenging behaviours using stress, coping and PBS plans.
  • Support staff in applying person‑centred thinking tools to maximise choice and control.
  • Act as shift leader, offering advice and guidance to colleagues when needed.

• At least 6 months paid experience supporting people in a health and social care or community setting.
• Experience leading a shift or acting as a key worker, supervising colleagues and coordinating reviews or plans.
• Confidence in using digital systems for records, rota, medication logs and incident reporting.
• Experience working in line with a Positive Behaviour Support plan (e.g., stress and coping plans or PBS plans).
• Effective oversight of paperwork and processes within the working environment.
• QCF/NVQ Level 3 in Health and Social Care or equivalent. Candidates without this qualification may apply if they are willing to undertake the qualification within an agreed timescale.

Founded in 1995 (originally United Response NI), we operate across Northern Ireland offering a range of services tailored to individuals with learning disabilities, acquired brain injury or autism and their families. Our services include supported living, peripatetic housing support, shared‑living schemes, residential short breaks and family support. We focus on empowering people to live as equal citizens, develop independence and realise their hopes and dreams.

At Positive Futures we breed a culture of respect, innovation and empowerment. We put people first – both those we support and our staff – creating environments where colleagues feel valued and ideas for improvement are welcomed. Continuous learning, collaboration, listening and trust are core to our ethos, and we provide staff with opportunities for professional and personal growth.

• Vacation and paid time off
• Paid sick days
• Retirement plan and/or pension
• Employee development programmes
• Sabbatical leave
• Referral bonus
• Competitive salary
• Employee Assistance Scheme
• Wellbeing Scheme
• Blue Light Card
• Social opportunities
• Annual performance review
• On‑the‑job learning
• Progression opportunities
• Access to Health & Wellbeing app
• Bereavement leave

£25,500.00 – £27,500.00 per year