Neighbourhood Assistant

Neighbourhood Assistant (26436)

Earn £12.60 per hour (£24,638 per annum, pro rata) and great benefits including Health Cash Plan.

Location:

North East.

We can’t offer a CoS for this role.

We have a fabulous opportunity for you to join us as a Neighbourhood Assistant in the North East.

You will be the ‘face’ of Home Group within our estates and communities, covering a dedicated patch. You’ll be organised and an effective communicator, able to prioritise your workload to ensure Home Group always maintains its service to our customers.

As Neighbourhood Assistant, you will have an effective and supportive relationship with our customers and the wider Housing Management team and be solution focussed.

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

• This role is responsible for the cleanliness of the internal and external areas on our estates.
• Reporting any repairs or hazards in communal areas to our repairs team/Housing Manager and follow up actions as required.
• Travel is required; you must hold a current full UK Driving Licence.
• You’ll need an Enhanced DBS check done and we pay for that.
• This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

• Excellent communication and interpersonal skills
• Ability to deal with demanding and occasionally difficult customer
• Have the confidence to try something new/give it a go
• Act on your ideas and make things happen
• Be organised and have good time management skills

You will work 18.75 hours across three days. Ideally, this will be Monday and Tuesday from 08:00 to 16:00, and Wednesday from 08:00 to 11:30.

You’ll work in our services in Newcastle, Gateshead, South Tyneside, North Tyneside and Northumberland, and a van will be provided.