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Job Description & How to Apply Below
Job description
Job Title:
Regional Operation Manager - Fitness
Location:
Bangalore
Experience : 8+ Years in Operations
Salary:
Upto 18L
About Medifit Consultants Pvt Ltd:
Medifit Consultants Pvt Ltd is a leading name in the health and wellness industry, specializing in delivering transformative fitness, spa, and wellness solutions across India. With a mission to redefine wellness experiences, we bring innovation, quality, and excellence to every project. Join us in creating a healthier and happier world through holistic wellness programs and exceptional services.
Job Overview:
Medifit Consultants Pvt Ltd is looking for a visionary Head Operations– Fitness and Sports, with extensive expertise in pre-opening projects across the fitness, spa, or events sectors. This is a unique opportunity to lead national-level projects, driving operational excellence, customer satisfaction, and brand growth.
Key Responsibilities:
Lead and manage daily operations across multiple fitness and sports centers, ensuring consistency in service delivery and member experience
Develop and implement SOPs, operational guidelines, and KPIs for all fitness, gym, yoga, and sports programs
Oversee budgeting, cost control, and resource allocation to maximize efficiency and profitability
Monitor and improve member retention, satisfaction, and service quality across all centers
Work closely with trainers, instructors, and facility managers to ensure alignment with brand standards
Coordinate with sales, marketing, and HR teams to support growth and staffing needs
Drive health & safety, equipment maintenance, and compliance standards across locations
Use data and analytics to identify gaps, trends, and performance metrics to guide strategic decisions
Lead expansion efforts into new locations or service areas, ensuring smooth operational setup
Build, mentor, and lead high-performing operations teams
Requirements:
Bachelor's degree (MBA or Sports/Fitness Management certification is a plus)
8+ years of experience in operations, with at least 3 years in a leadership role within fitness/sports/wellness sector
Strong knowledge of gym/fitness studio operations, customer service, staffing, and vendor management
Ability to manage cross-functional teams across multiple locations
Excellent communication, leadership, and strategic thinking skills
Proficiency with MS Office, Google Workspace, and basic familiarity with fitness CRMs or ERP tools
Passionate about fitness, wellness, and delivering exceptional member experiences
Performance-based incentives
Opportunity to lead South India operations with a focus on innovation and growth
Comprehensive professional development programs
Travel and wellness benefits
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