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Job Description & How to Apply Below
Company Profile:
Our Client company is manufacturer of Footwear and selling through distributors & own Retail Stores in entire Africa.
Position:
Retail Operations Head
Job Location : Nairobi (Kenya)
Reports to : Directors
Job Profile:
Oversee end-to-end operations of 50 retail stores in Kenya and 3 stores in Uganda
Ensure achievement of sales, revenue, and profitability targets across all stores
Drive consistent implementation of company policies, SOPs, and retail standards
Lead, mentor, and monitor Store Managers and regional teams
Ensure high levels of customer service and brand experience
Monitor inventory, stock movement, and loss prevention controls
Coordinate with supply chain, finance, HR, and merchandising teams
Analyze store performance, KPIs, and prepare operational reports
Implement process improvements to enhance efficiency and reduce costs
Support new store openings, expansion, and operational rollouts
Desired Profile :
MBA (Mktg) with 12-15 yrs. experience in handling Sales & Retail Store Operations for any Footwear Manufacturing Companies
Should have experience in handling multiple Stores (50+ Retail Outlets)
Should have experience in Business / Retail Expansion
Should possess Leadership Skills
Contact Person:
Rina Arun
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