Retail Store Manager

Location: Bengaluru

About the Company:

Aurika 925 Silver is a premium silver jewelry brand known for handcrafted 92.5 silver pieces with gold-plated finishes. We blend traditional craftsmanship with modern style to offer elegant jewelry for everyday wear. Our store is not just a retail space, but a reflection of the brand’s warmth, detail, and customer care.

Role Overview :
We are seeking a hands-on and disciplined  Store Manager  to oversee daily store operations, ensure a clean and well-maintained retail environment, manage inventory movements, and lead a small team toward consistent sales and customer satisfaction. The role demands strong attention to detail, proactive organization, and operational discipline.

Location:

Rajajinagar, Bengaluru

Employment Type:

Full-time

Working Hours:

Sun–Sat, 10 AM – 7 PM (with one weekly off)
Reporting to:  Owner

Responsibilities:
Store Cleanliness & Maintenance

· Ensure the store is  clean, organized, and guest-ready  at all times

· Supervise daily cleaning and maintenance routines using a  checklist system

· Check and maintain display lighting, mirrors, trays, and counters regularly
Inventory & Product Handling

· Handle  inventory inward/outward entries , stock tagging, and storage

· Ensure  daily and weekly reconciliation  between physical stock and records

· Flag low stock or damage immediately and report to backend/accounts team

· Supervise safe storage of high-value items and security protocols
Store Cleanliness & Display

· Open and close the store as per SOP

· Maintain daily checklists for cleaning, display, inventory, and team shifts

· Ensure timeliness, grooming, and behavior standards are upheld by all team members

· Conduct briefings before the shift and end-of-day updates
Sales & Customer Experience

· Greet and support walk-in customers personally when needed

· Coach team on cross-selling, upselling, and product knowledge

· Take lead during festive or high-value sales interactions

· Encourage customer feedback and ensure follow-ups
Reporting & Documentation

· Maintain daily sales registers, stock movement logs, and feedback summaries

· Submit end-of-day and weekly reports to the operations team

· Handle billing queries, basic reconciliation, and coordinate with accounts for clarity
Requirements:

· 3–5 years of retail or store supervision experience

· Proficient in checklist-based operations and basic reporting

· Good understanding of inventory systems (Zoho, POS, Excel)

· Clear communicator with team management skills

· Honest, punctual, and detail-oriented

· Strong attention to detail and cleanliness

· Ability to stand for long hours and multitask
Nice to have:

· Experience with luxury or boutique retail

· Basic Excel knowledge for inventory records

· Interest in jewelry and styling

How to Apply:

Fill out the google application form using this link:
(Use the "Apply for this Job" box below). Vvxv Y1g6