More jobs:
Job Description & How to Apply Below
Role Description
The Lead – HR Business Partner (Retail/Stores) will own end-to-end HR for the frontline retail workforce, ensuring optimal manpower availability, store leadership capability, productivity, compliance, engagement, and retention across large store networks. This role is highly execution-oriented and works closely with Retail Operations leadership.
Key Responsibilities
Retail Workforce Strategy & Productivity
Design and drive store manpower models, deployment norms & productivity benchmarks
Partner with Retail Ops to ensure right staffing, right skills, right cost
Manage peak hiring, festive staffing, and NSO ramp-ups
Hiring, Onboarding & Pipeline Management
Ensure high-speed, high-volume hiring through multiple channels
Build Store Manager & Assistant Manager pipelines
Own onboarding effectiveness and early attrition reduction
Performance, Incentives & Capability
Drive PMS, store KPIs alignment & incentive effectiveness
Enable capability building for Store Managers and frontline leaders
Partner with L&D to roll out retail learning programs at scale
Attrition Management & Engagement
Diagnose attrition drivers at store, cluster & region level
Implement targeted retention, engagement & recognition initiatives
Strengthen manager effectiveness to improve employee experience
Employee Relations, IR & Compliance
Manage ER cases at store level (disciplinary action, grievances, misconduct)
Ensure statutory compliance across states (attendance, wages, CLRA, Shops & Establishment)
Support IR management for warehouses / high-density retail clusters
Ensure audit readiness and zero operational disruptions
Store HR Operations & Governance
Ensure payroll accuracy, attendance, contractor governance & vendor discipline
Drive usage of HRMS, attendance & scheduling tools
Enforce HR SOPs consistently across locations
Store Leadership Partnership
Act as HR SPOC for Retail Ops Head, Zonal / Regional Heads
Support NSO, store closures, relocations & restructuring
Ensure HR readiness for business growth plans
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×